Support


1. Support lifecycle

Branch Release Date Last Release Status EOM  EOS  Upgrade Path Notes
4.2 27.03.2005 R4.2 expired 12.09.2008
R4.3.x or R5.0 runs only with PHP 4
4.3 20.03.2011 R4.3.0 expired 22.04.2012
R5.0 PHP 4 / PHP 5.2 compatibility
5.0 01.12.2019 R5.0.5 expired 01.12.2019
R5.5 PHP 5.3 compatibility, Migration to new code base
5.4 12.07.2014 R5.4.3 expired 25.08.2017
R5.5 PHP 5.4 / PHP 5.5 compatibility
5.5 01.12.2019 R5.5.16 active
R6.0 PHP 7.0 / 7.4 compatibility
6.0 12.11.2019 R6.0.rc1 active
PHP 7.4 / 8.0 compatibility, Unicode support
7.0
R7.0

Maintenance

  • Actively maintained
  • Minimally maintained
  • Unsupported

Development

  • Under active development
  • Maintenance fixes only
  • No further development
  • Obsolete

EOM – End of Maintenance
EOS – End of Support

1.1. Phases of Support lifecycle

Type of support Notes
Active support A release that is being actively supported. Reported bugs and security issues are fixed and regular point releases are made.
Security fixes only A release that is supported for critical security issues only. Releases are only made on an as-needed basis.
End of life A release that is no longer supported. Users of this release should upgrade as soon as possible, as they may be exposed to unpatched security vulnerabilities.

2. Support options

WackoWiki users have two options available for support:

2.1. Community Support


WackoWiki is supported by an active community, on a volunteer basis. Repairs/enhancements are made (or accepted) by project contributors on a best-effort basis, with no guarantees of either resolution or timeliness.


2.2. Commercial support


Service-Level-Agreement (SLA)-based production support and value-added services for WackoWiki can be acquired directly from our Partners. Multiple companies providing services and products on top of the WackoWiki platform. Support contracts or new feature developments can be bought from service companies.